General Terms and Conditions
1. Scope
Our online shop is aimed exclusively at business customers.
In addition to checking your status as a business customer during the ordering process, we are entitled to request proof of your business status by presenting appropriate and current documents, such as an extract from the commercial register or a business registration certificate.
These terms and conditions also apply to future business relations, without the need for us to refer to them again.
If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.
2. Contractual Partner, Conclusion of Contract, Correction Options
The purchase contract is concluded with STAHLS`Europe GmbH.
By listing the products in the online shop, we make a binding offer to conclude a contract for these items.
You can place our products into the shopping cart without obligation at first and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the order process.
The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button.
Immediately after submitting the order, you will receive a confirmation by e-mail.
3. Contract Language, Storage of Contract Text
The language(s) available for the conclusion of the contract is/are: German, English
We save the text of the contract and will send you the order data and our terms and conditions in text form.
You can view the contract text in our customer login.
4. Delivery Conditions
In addition to the stated product prices, shipping costs may apply.
You can find more detailed information about any applicable shipping costs in the offers.
As a rule, you have the option to pick up your goods at STAHLS`Warehouse, Dieselstraße 15, Gate 1, 66763 Dillingen, Germany, during the following business hours: 08:00 a.m. - 3:00 p.m.
We do not deliver to packing stations.
5. Self-Supply and Partial Delivery Reservations
Subject to self-supply, we will ensure prompt delivery.
If part of the order cannot be delivered immediately because we are not supplied on time by our reliable supplier through no fault of our own despite placing a matching order, we will deliver the remaining goods subsequently at no additional shipping cost, provided this is reasonable for you.
If the product you ordered is not available because we are not supplied by our reliable supplier through no fault of our own despite placing a matching order, we will inform you immediately in the order confirmation.
In this case, we are released from our obligation to perform and may withdraw from the contract. If you have already made payments, we will refund them to you immediately.
6. Payment
You agree to receive all invoices by e-mail.
This consent can be revoked at any time.
In the event of payment default, we reserve the right to charge you statutory default interest at nine percentage points above the base interest rate and a flat fee of 40 euros.
Further claims remain unaffected.
The following payment methods are generally available in our shop:
Advance Payment
When selecting the payment method advance payment, we will provide our bank details in a separate e-mail and deliver the goods after receipt of payment.
Credit Card
During the order process, you provide your credit card details. Your card will be charged immediately after placing the order.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate with your login details, and confirm the payment instruction.
The payment transaction is carried out by PayPal immediately after the order has been placed.
Further information can be found in the order process.
PayPal may offer additional payment methods to registered and selected PayPal customers in their customer account. We have no influence on the offering of these methods; any additionally offered payment methods concern your legal relationship with PayPal.
Further information on this can be found in your PayPal account.
Invoice
The invoice amount is due 14 days after receipt of the invoice and goods by bank transfer to the bank account specified in the invoice.
We reserve the right to offer purchase on account only after a successful credit check.
You only have a right of retention insofar as your counterclaim is based on the same contractual relationship.
7. Retention of Title
We retain ownership of the goods until all claims arising from an ongoing business relationship have been settled in full.
You may resell the goods subject to retention of title in the ordinary course of business; you hereby assign all claims arising from this resale to us in advance—regardless of any combination or mixing of the goods subject to retention of title with a new item—to the amount of the invoice value, and we accept this assignment.
You remain authorized to collect the claims, but we may also collect the claims ourselves if you do not meet your payment obligations.
If you combine, mix, or process the goods subject to retention of title with other items, we acquire co-ownership in the new item in proportion to the value of the goods subject to retention of title to the other processed items at the time of combination, mixing, or processing.
If your item is considered as the main item, you shall transfer proportional co-ownership to us.
We will release the securities due to us at your request to the extent that the realizable value of the securities exceeds the claims to be secured by more than 10%.
8. Transport Damage
The risk of accidental loss and accidental deterioration passes to you as soon as we have handed over the goods to the carrier, the freight forwarder, or the person or institution otherwise designated to carry out the shipment.
9. Warranty and Guarantees
9.1 Liability for Defects
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The following limitations and reduction of time periods do not apply to claims resulting from damage caused by us, our legal representatives, or vicarious agents:
- in the event of injury to life, body, or health
- in case of intentional or grossly negligent breach of duty and fraudulent intent
- in case of breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
- under a guarantee promise, if agreed, or
- as far as the scope of application of the Product Liability Act is open.
Limitations for Entrepreneurs
Only our own specifications and the manufacturer's product descriptions which have been included in the contract shall apply as an agreement on the quality of the goods; we accept no liability for public statements made by the manufacturer or other advertising statements.
For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk.
The statutory limitation periods for the right of recourse in accordance with § 445a BGB remain unaffected.
Regulations for Merchants
Among merchants, the duty to examine and notify of defects stipulated in § 377 HGB applies. If you fail to make the notification specified there, the goods shall be deemed approved, unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.
9.2 Guarantees and Customer Service
Information about any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.
Customer service: Our customer service is available for questions, complaints, and claims Monday to Thursday from 8:00 am to 5:00 pm and Fridays from 8:00 am to 2:00 pm by telephone at +49 6831 97330 and by email at service@transfer.stahlseurope.de
10. Liability
We shall always be liable without limitation for claims for damages caused by us, our legal representatives, or vicarious agents
- in the event of injury to life, body, or health
- in case of intentional or grossly negligent breach of duty
- if a guarantee promise has been given, if agreed, or
- as far as the scope of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited in amount to the foreseeable damage typical for the contract, which must typically be expected to occur.
Otherwise, claims for damages shall be excluded.
11. Final Provisions
German law applies to the exclusion of the UN Sales Convention.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.
These terms and conditions were created with the Trusted Shops Legal Text Generator.
